Effective Date: [4/20/2025]
McWal Junk Removal is dedicated to safeguarding the privacy and security of personal information entrusted to us by individuals engaging with our services. This Privacy Policy delineates the methodologies employed in the collection, utilization, disclosure, and protection of such information. Our practices are designed to ensure that only essential data is gathered to facilitate the provision of junk removal services and to adhere to all applicable legal standards.
1. Information Collected
The following categories of information are collected to enable the delivery of our services:
- Contact Information: Full name, physical address, telephone number, and email address (where provided) to coordinate and execute junk removal services.
- Service Specifications: Details pertaining to the items designated for removal, including type and quantity, to formulate quotations and fulfill service requests.
- Payment Data: Financial information obtained exclusively on-site during electronic payment transactions (e.g., via Zelle or analogous secure third-party platforms). Such data is not retained by McWal Junk Removal.
- Online Booking Submissions: Data submitted via the “Book Online” form, encompassing contact details and service preferences. No tracking mechanisms or cookies are utilized on our website.
- Text Correspondence: Telephone numbers and message content received when individuals initiate contact via text message to 706-819-3246.
2. Utilization of Information
Collected information is employed exclusively for the following purposes:
- Coordination and execution of junk removal appointments.
- Provision of complimentary service quotations upon request.
- Facilitation of service-related communications, including confirmations, reminders, and follow-up correspondence.
- Secure processing of payments through established third-party platforms, where applicable.
- Compliance with statutory obligations, such as record-keeping or taxation requirements.
Personal information is not utilized for marketing initiatives unless explicitly authorized by the individual.
3. Disclosure of Information
McWal Junk Removal does not sell, lease, or otherwise transfer personal information to external entities for profit. Disclosure occurs solely under the following restricted conditions:
- Internal Personnel: Authorized employees or contractors requiring access to perform junk removal services.
- Trusted Third-Party Providers: Secure partners, such as payment processors (e.g., Zelle), obligated to uphold stringent confidentiality protocols.
- Legal Mandates: Governmental or judicial authorities, when compelled by law (e.g., pursuant to a court order) or to safeguard our legal interests.
4. Text Message Communications
Text messages may be dispatched to individuals contacting us at 706-819-3246 for the purposes of:
- Confirming scheduled appointments.
- Providing service-related updates.
- Addressing inquiries received via text.
Opt-Out Procedure: Individuals may discontinue text communications by responding “STOP” to any message. Standard message and data rates may apply as per the individual’s carrier agreement. Assistance is available by replying “HELP” or contacting us at 706-819-3246.
5. Individual Rights and Options
Individuals retain authority over their personal information as follows:
- Service Notifications: Communications are limited to service-related matters unless additional engagement is requested.
- Data Access and Rectification: Requests to review or amend personal information may be submitted as outlined in Section 8.
- Text Messaging Preferences: Cessation of text communications is available by replying “STOP” at any time.
6. Security Measures
McWal Junk Removal employs diligent measures to protect personal information:
- Payment Data: Captured solely on-site and not archived; processed securely via platforms such as Zelle.
- Booking Information: Maintained in a secure environment, accessible only to authorized personnel. Retention occurs only as necessary to deliver services and satisfy legal requirements, after which data is securely erased or anonymized.
- Website Integrity: No user tracking or cookies are implemented on our digital platform.
- Restricted Access: Information is accessible exclusively to trained staff and essential service providers for service fulfillment purposes.
While comprehensive efforts are made to ensure data security, no system is impervious to all risks. McWal Junk Removal adheres to industry best practices to mitigate potential vulnerabilities.
7. Policy Amendments
This Privacy Policy may be revised periodically to reflect modifications in operational practices or legal mandates. Updated versions will be published on our website or made available upon request, taking effect immediately upon posting.
8. Contact Information
For inquiries or concerns regarding privacy practices, please contact:
- Telephone/Text: 706-819-3246
- Email: info@mcwaljunkremoval.com
- Postal Address: McWal Junk Removal, 730 Peachtree St NE #570, Atlanta, GA 30308